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MEET THE VRC TEAM

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meet the VRC team

Chris Bettin
Co-Founder & CEO
Chris Bettin
Co-Founder & CEO
[email protected]

Chris Bettin has worked in the resort and real estate industry for over 32 years. After completing a degree in Business Administration and Tourism and Resort Management, he worked in operations management and consulting in several resorts before returning to his favorite town in the world, Durango, Colorado. With a background in four-star resort management and homeowner relations, Chris has a wealth of knowledge about the resort real estate market and the income derived from the rental of investment property. Chris and Keith Brant founded Premier Vacation Rentals Group in 2011 and now operate in 13 distinct markets with over 500 properties under management . Chris is responsible for sales and marketing and business development for PVRG, and he actively participates in strategically guiding the growth and quality assurance measures of the company.

Andy Brown
Guest Services Representative
Andy Brown
Guest Services Representative
[email protected]

Andy joined the Durango Premier Vacation Rentals team in August of 2020 as a Guest Services Representative.  Andy has 20 years of Customer Service experience from the Retail and credit card processing industries, before joining Durango Premier Vacation Rentals, which has helped him hone many customer service skills.  When he's not coaching his son's basketball team or jamming out on the drums at church, you will probably find him camping, traveling or playing a strategy board game with friends and family.

Monica Moran
Ouray/Ridgway Operations Manager
Monica Moran
Ouray/Ridgway Operations Manager
[email protected]kvrc.com

Monica joined Ouray Premier Vacation Rentals in December of 2017, when Premier Vacation Rentals Group acquired an existing vacation rental business, Ouray Vacation Rentals. Monica has 6+ years of prior experience in the vacation rental industry and intimate knowledge of the Ouray/Ridgway markets. In her role as Operations Manager, Monica develops strong relationships with homeowners, ensures guests have memorable stays with OPVR, and works with city and county administrators to support the vibrant local economies of southwest Colorado. She consistently works to cultivate relationships with first-time guests turning them into long-time visitors. As a result of her work, many of our guests return to visit Ouray and Ridgway year-after-year! Monica was born and raised in Chicago and moved north of Milwaukee prior to high school. She studied commercial art and photography and has a background in business having previously owned several small-businesses. Monica moved to Ouray 21 years ago to pursue her desire to be outdoors and love for ice climbing. In her spare time, Monica loves to run, hike, camp and climb as well as golf. Having traveled extensively throughout Nepal, as well as Sikkim and Ladakh, India, Monica is deeply passionate about working with at risk girls in remote regions of these countries. As the Co-founder of the Ouray Mountain Air Music Series in 2011, Monica was instrumental in creating the free concert series that takes place in Fellin Park every Thursday in June. Monica crossed the path of a long-time climbing friend at one of the concerts that first year. One date and 6 years later, the two were married and now live in Ouray, CO.

Heather Dawson
Tamarron Owner & Managing Partner
Heather Dawson
Tamarron Owner & Managing Partner
[email protected]

Heather Dawson is the founding principal and owner of Tamarron Rental Program, LLC.  Heather joined Premier Vacation Rentals Group family in January of 2020 as part of a joint venture. This symbiotic partnership allows Heather to maintain her existing clientele with a focus on the Tamarron Resort vacation rental market, maximize her operational efficiencies, and expand the distribution of her units to the 50+ channels in PVRG’s distribution network. While the merger allows PVRG to gain market share in its home market of Durango, CO and provide Heather with the resources needed to grow her business. Heather brings over a decade of experience in the vacation rental industry owning her own business and managing vacation rentals in southwest Colorado. Heather is a Michigan native. She grew up in a small town in northern Michigan and attended university at Lake Superior State University where she obtained a Bachelor of Science degree in paralegal studies. Before moving to Durango in 2007, Heather served as a paralegal for ten years at one of the largest law firms in Green Bay, WI, where she specialized in corporate law and mergers and acquisitions. Heather married her husband, Shane in 2008 in Rome, Italy! Heather, Shane and their 17-year-old son, live on a hobby farm in the heart of southwest Colorado.  They share their farm with alpacas, goats, chickens, bees and their 4 dogs.  In her spare time, Heather enjoys backpacking, exploring new places, hunting mushrooms, cooking, and crafting.

Scott Hemerda
Denver Owner & Managing Partner
Scott Hemerda
Denver Owner & Managing Partner
[email protected]

Scott Hemerda is a founding principal and owner of Denver Premier Vacation Rentals LLC (DenPVR), offering premier vacation rentals along the Front Range, including the greater Denver metropolitan area. DenPVR is an extension of Premier Vacation Rentals Group LLC (PVRG), which offers service in Durango, Purgatory, Durango Mountain Resort, and the surrounding area, as well as Ouray and Ridgway. Along with founders Keith Brant and Chris Bettin, Scott expanded the business to the Colorado Front Range in November 2015. Providing superior customer support, Scott goes above and beyond for owners and vacationers alike. As a native Coloradoan, Scott spent his childhood in Littleton, studied at Colorado State University in Fort Collins, and raised his family in Parker. His daily commute to downtown Denver led to a love of the city in addition to his established love of the surrounding suburbs and mountains. Scott worked in financial services as the Director of Institutional Relationships for 18 years at TIAA-CREF, where he managed relationships worth 20 billion in assets. In addition to leading the top performing relationship management team, Scott supported and retained clients through challenging service model and system changes all evidence of his superior relationship management skills. Scott married his high school sweetheart and they have three children. A lover of sports, he instilled the values of collaboration, teamwork, and good sportsmanship as a role model participating in softball and basketball and then as a coach for all of his children in their numerous activities. Scott grew up skiing and now enjoys hiking and exploring the mountains with his wife. Business trips, family vacations, and romantic getaways have cultivated his love and expertise on the needs of vacationers.

Gloryann Linch
Moab & Santa Fe Owner & Managing Partner
Gloryann Linch
Moab & Santa Fe Owner & Managing Partner
[email protected]

Gloryann Linch has lived and worked in the Southwest for the last 25 years.  She left a career in higher education to pursue a path in the resort operations and development industry.  As a support member of the leadership team at a top destination resort collective in the Southwest, Gloryann has worked through numerous acquisition and development projects and manages licensing and legal services for its 9 resort properties. Her passion for the travel and resort industry encouraged her to look for other opportunities to use her knowledge and expertise and, in 2020, she joined the Premier Vacation Rentals Group as owner of the Santa Fe and Moab markets.  Gloryann is focused on achieving maximum income potential for her owners in the markets she serves.  She’s equipped with an extensive background in customer relations and an approach to profitability through efficiency and consistency. Gloryann, along with her friends and family, enjoy spending time exploring the southwest and seeking out adventure of all varieties including, skiing, rock climbing, river rafting, mountain biking, canyoneering, adventure photography and gastronomic study.  Gloryann is also an avid wild mushroom hunting expert and shares her passion for fungi through guided hunts, photography and tasty culinary creations.

Keith Brant
Co-Founder & Chief Financial Officer
Keith Brant
Co-Founder & Chief Financial Officer
[email protected]

Keith Brant is a founding principal and owner of Premier Vacation Rentals Group LLC (PVRG), offering vacation rentals around Purgatory, Durango Mountain Resort and the greater Durango area. PVRG also now has operations in Denver, Colorado Springs, Moab, Ouray and Ridgway.  He launched the business in October 2011 while serving as the Financial Controller for La Plata Electric Association (LPEA). Due to the accelerated growth of PVRG, by September 2012, after more than four years with LPEA, Keith felt it necessary to step down from his controller position to pursue his new business full time.  Keith directly manages all of PVRG operations and provides strategic leadership focused on revenue growth, increased efficiencies, and technological innovations to provide the highest level of service in the vacation rental management business. Since moving to Durango, Colorado in 2008, Keith has actively sought opportunities for involvement in the community and ways to “give back.” He was a member of the Durango Area Tourism Office Board of Directors from 2012-2015 and served on the Durango Chamber of Commerce Board of Directors 2009–2012, including a year as Board President.  Keith was b a Durango City Councilor from 2013-2017. Prior to joining LPEA, Mr. Brant worked overseas as a Finance Manager in the oil service industry, including experience in 30 countries. Mr. Brant’s diverse business background has provided him with a broad-based knowledge of business, economic development and community-specific concerns. Traveling the world and living overseas has also given him a much greater appreciation for Durango and the community as a whole, and he truly understands how fortunate he is to live in Durango. A proponent of a healthy environment, Mr. Brant is an avid cyclist and commuted daily to LPEA in Bodo Park via bicycle year-round. While he no longer has a daily commute, he still rides his bike when going downtown. He can be routinely found snowboarding, hiking, mountain biking or camping in the region. He and his wife Sabrina Brant have two daughters.

Erika Jeter
Head of Guest Services
Erika Jeter
Head of Guest Services
[email protected]

Erika joined the PVRG team in May of 2019 and serves as our Guest Services Representative. Erika brings a wide range of customer service and property management experience both of which help her flourish in this business. A Durango transplant from West Texas, who graduated from Texas Tech University with a bachelors degree in University Studies, she spends her free time adventuring, snow skiing, mountain biking, and traveling.

Mary Beth Miles
Chief Operating Officer
Mary Beth Miles
Chief Operating Officer
[email protected]

Mary Beth serves as PVR’s Chief Operating Officer. In this role she is the operations liaison and technical advisor for the Owners and Managers in our multiple markets. She also supports daily operations in Durango, Ouray and Ridgway. Mary Beth joined PVR in October of 2017 with nearly decade of experience in local government management and municipal governance. She holds Bachelor of Arts Degrees in Environmental Science and Geography from the University of Colorado, Boulder, and a Masters of Arts Degree in Political Science and Public Administration from the University of Colorado, Denver. She is well versed in local government policies and regulations that impact vacation rentals. As a Colorado native, Mary Beth enjoys spending time to Colorado’s great outdoors trail running, mountain biking, camping, fly fishing, and adventuring!

Jessica Schum
Bend Owner & Managing Partner
Jessica Schum
Bend Owner & Managing Partner
[email protected]

Jessica has worked in the vacation rental and real estate industry for over 13 years.  She managed many lodging aspects of a top destination resort while providing leadership and supervision to the entire staff. Her focus is on excellent customer service from start to finish which includes maintaining rental inventory quality and assisting owners in maximizing their income potential as well as ensuring guest satisfaction before, during and after their stay. This exemplary customer service and market knowledge has resulted in a reputation as a highly respected and successful real estate broker specializing in helping buyers and sellers realize their homeownership goals. Jess, her husband Tim and their dog Professor Murray relocated to Central Oregon from Colorado after they fell in love with all the opportunities for outdoor adventure.  In her free time, you will find her paddle boarding on the Deschutes river or in the high mountain lakes, mountain biking at Phil’s trail, skiing at Mt. Bachelor, backpacking in the Three Sisters Wilderness or playing roller derby for the Lava City Roller Dolls.

Katy Neylon
Marketing Coordinator
Katy Neylon
Marketing Coordinator
[email protected]

Katy joined the team in June 2018 as PVR’s Marketing Coordinator and also assists with daily operations in Durango. She holds a Bachelor of Science degree in Strategic Communications from TCU in Fort Worth, Texas and has prior experience working for agencies in Dallas and Washington, D.C. She has numerous years of experience working as a marketer in the hospitality and real estate industries. Her experience in the hospitality industry has given her the combination of skills to provide the best customer service possible while also getting to exercise her creativity in the marketing field. If she is not working at PVR, you can find her spending time with her cats Link and Zelda or climbing some mountains

Cindy James
Guest Services Representative
Cindy James
Guest Services Representative
[email protected]

Cindy joined the Durango Premier Vacation Rentals team in December of 2020 as a Guest Service Representative. Cindy's career in the customer service industry started soon after graduating from the University of Arizona in 1987 with a Bachelor of Science degree in Business Administration.  Cindy takes pride in assisting guests in planning and executing their perfect vacations! Durango is home to Cindy and her family.  It's also where she met her husband, Justin, in 2003, shortly after moving to town. Justin and Cindy were married in 2005; they have a son that attends Miller Elementary. In her spare time, Cindy loves hiking, camping, and traveling.

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